It is our responsibility to protect your personal information, and this policy explains how and how to use your personal information through the website www.alghazal.sa and the application available on smart devices iPhone, Android, Windows (all referred to on the website). Please note that this privacy policy does not apply to our business partner websites, affiliates, or any other parties, even if they are mentioned on the website. Therefore, we advise you to review the privacy policies of other parties you wish to deal with. When using the services available on the website or mobile applications, you will be asked to provide some information such as your name, contact addresses, credit card or debit card. This information is stored and retained on computers or in a secure and encrypted format.

It is our responsibility to protect your personal information, and this policy explains how and how to use your personal information through the website www.alghazal.sa and the application available on smart devices iPhone, Android, Windows (all referred to on the website). Please note that this privacy policy does not apply to our business partner websites, affiliates, or any other parties, even if they are mentioned on the website. Therefore, we advise you to review the privacy policies of other parties you wish to deal with. When using the services available on the website or mobile applications, you will be asked to provide some information such as your name, contact addresses, credit card or debit card. This information is stored and retained on computers or in a secure and encrypted format.

When using the services provided on this website and/or mobile phone application, you will be asked to provide certain information:

• privacy_policy.sections.what_we_collect.items

We will store your personal information in a secure and encrypted format. We do not store your credit/debit card data. All payment information and credit/debit cards are secure and encrypted and are handled by fully authorized payment service providers. If you are booking or renting a car on behalf of someone else, you must obtain their consent to use their personal information. We proceed on the basis that you have obtained the above consent.

• With all branches of customer service team offices
• With other trusted parties with whom we deal to provide specific services: such as enabling our customers to book flights
• complete trip bookings
• rent cars
• book hotels
• complete tourist trips
• or other services quickly and easily
• With other parties participating in credit card licensing policy
• With other parties that help in fraud detection and prevention
• If we have a task to do so or if the law allows us to do so
• With our employees and agents to perform one of the tasks we referred to above
• in the present or in the future
• With institutions with which we have partnerships and which fall within our group
• our parent company
• and other affiliated companies
• where this partnership enables us to provide information about services and products related to trips and others that may interest you. These companies will have limited authority to view your private data according to what is mentioned in the privacy policy. These companies will also comply with applicable laws
• which are regulated by communications means and give you at least the opportunity to choose not to receive similar messages through their commercial email in the future. If you choose not to share some required personal data with us
• you can visit our page but you may not be able to access some options or services

• Fulfilling our agreement with you including preparing trips
• hotel bookings
• and packages
• sending your trip itinerary
• or contacting you in case of any problem related to your booking
• To register your name on our website or mobile phone applications
• and thus you can manage your account on our website to receive all our services. You can also unsubscribe by contacting us if you no longer wish to enjoy these services
• To answer any inquiry you sent to us via email
• For direct marketing purposes
• as detailed below
• To make bookings
• purchase tickets
• and payment transactions in the services available on the website
• To give you a special experience and provide the best services (and work to meet your individual needs to the fullest extent by providing us with your personal information)
• To develop website usage performance: (We always seek to improve website services based on the information you provide us with)
• To improve customer service (this information helps us meet your requests directed to the customer service team and support their needs) and analyze data traffic on the website
• To manage any competition
• promotional offer
• statistical survey
• or one of the other features of the website
• To send messages to email or short messages
• notifications to users through the website or application or other available means to provide all services
• answer all inquiries and requests
• and other questions
• To answer inquiries from authorities regarding your use of the website and services available to you
• Automatic data entry registration. Certainly
• you are solely responsible for the confidentiality of your password and your personal account information. Therefore
• we ask you to be careful to maintain the confidentiality of this information
• especially when you are connected to the Internet
• It is necessary for us to know all passenger names or names associated with bookings. If you have made a booking on behalf of someone else
• it is assumed that you have obtained their consent to use their personal information. We will complete the procedures based on the above consent

When using mobile phone applications, we collect and use information about you in the same way and for the same purposes when using our website. We also add the information we collect when using the Al-Ghazal website and use some other information we collect automatically when using our applications through your mobile phone, specifically:

• We automatically collect information about the mobile phone application
• which you can access and use. This allows us to identify areas of interest of our customers on mobile phone applications
• and so that we can develop and improve them continuously. This information we collect for this purpose does not enable us to identify you directly
• Each mobile phone application sends us a unique device identifier (or "UDI")
• which is a series of unique numbers or characters for your mobile phone
• in addition to a unique identifier for advertisers (or "IDFA")
• and a unique identifier for providers (or "IDFV"). We only use them during the first use of mobile phone applications to confirm the results of download data counts that occur from clicking on our advertising banners and marketing tools
• for our advertising network
• When using the mobile application
• you can choose to allow access to your current location - a feature provided by your mobile phone through the use of GPS or similar technologies - to identify hotels or airports near you. If you choose to enable this feature
• it is possible that this site's memory will anonymously collect information about your location as part of search requests recorded by our server
• to deliver relevant marketing messages and improve your experience. You can also disable the location feature in the mobile phone application at any time through your mobile's settings menu. However
• this may limit the benefit of location-dependent services or options available on our mobile application
• You can continuously control the type of information sent to us through the mobile phone application. You can control this service either by making some modifications in the mobile phone application settings under the settings menu title or changing your mobile phone settings. Alternatively
• you can completely remove the mobile application from your mobile device and access our services through our website
• We sometimes record the booking process you make to understand your booking experience and improve our product. However
• we do not work on recording your private information such as your card data

There is a technology called "Cookies", used to provide information that has been modified on demand from the Al-Ghazal website or mobile phone applications. Cookies are a data element on a website or mobile phone application that can be sent to your browser and stored on the same system later. Cookies allow us to identify people who have viewed our pages and advertisements, to determine the number of times certain pages have been visited and to identify the most visited stations on our website. They also allow us to make browsing the Al-Ghazal website and application easier and more comfortable, for example allowing us to direct you to the language used on the website last time, to give you a better experience when reusing the website. Most web browsers accept cookies automatically. You are not required to accept cookies, but you must read the information specific to your browser to see how to set it up to send you an alert when you receive cookies, and then you can decide whether to accept them or not.

If you have any questions or concerns about this privacy policy, please contact us:

• Via email: rent@alghazal.sa
• Via mobile number: +966125444141